Tips and Articles

Check out the Glympse blog for insights into how customers use the Glympse platform and products, helpful FAQs, and how to get the most out of geo-location technology and apps.

Introducing Glympse PRO for Technician Location Tracking

Glympse has over 13 years of experience with location tracking and visualization. We are now bringing that expertise to the small business sector by introducing Glympse PRO for technician location tracking. 

Glympse PRO is a tracking platform built specifically for small-to-medium-sized businesses to provide updates of a technician or driver’s location and ETA in real-time. By sharing a technician’s location with customers, referred to as “sending a Glympse,” customers will never be left wondering when they will arrive – cutting down on customer support calls.

Small businesses are already running at full capacity and are tight on resources, so helping them save on time and costs is a big reason we decided to create Glympse PRO. And these benefits can start as soon as owners and their staff begin using the app. 

How can I use Glympse PRO for technician location tracking?

Glympse PRO works similarly to our Glympse En Route and Glympse consumer app. We kept the same easy-to-use interface and functionality, and Glympse PRO follows a similar process for tracking technicians:

  • A Glympse is sent as a link via text message, email, or a series of other third-party apps such as Facebook, Twitter, or Whatsapp.

  • Customers click on the Glympse link and can view their technician’s location on a map in real-time using any web-enabled device.

  • Glympse uses the GPS capability of their mobile phone to let you share a technician’s location via a web-based map for a predetermined period of time.

  • Customers don’t need to have the app installed in order to view a Glympse, and they don’t need to create an account or log in.

  • A Glympse automatically expires when its timer runs out, so you don’t have to worry about sharing your tech’s location when you don’t want to.

We also have a quick start guide that outlines how the app works and what you can expect.

Glympse En Route vs. Glympse Consumer vs. Glympse PRO

It’s important to understand which Glympse app is for which purpose to avoid confusion and ensure you’re downloading the correct one. 

Glympse En Route is built for enterprise businesses to provide real-time geolocation solutions to capture and process location data on a larger scale to better visualize where their people, products, and assets are. 

Our Glympse consumer app is our fast and free app available to everyone to track and send locations to their family, friends, or co-workers. The Glympse consumer app is also used for community and charity events, such as tracking Santa

Glympse PRO is our newest app, and we’ve designed it specifically for small businesses to track their technicians, electricians, plumbers, fleet, and more. With Glympse PRO, business owners can have better insight into where their staff is, get better data around time on-site, and increase productivity. 

Getting Started with Glympse PRO

Glympse PRO for technician location tracking is live starting today.

You can get started with Glympse PRO in three easy steps:

  1. Owners get registered with Glympse PRO.
    Fill out our form HERE, and we’ll send you the link to get registered. Of course, we will always keep your information safe and confidential.

  2. Add technicians to your account.
    Your technicians are immediately sent a text message to set up an account. Our easy-to-use interface makes it simple for anyone to use.

  3. Add jobs and assign them to your technicians.
    Adding jobs is straightforward and, as soon as your technicians create an account, can quickly be assigned and added to their daily schedule.

How Glympse PRO Works

For nearly two decades now, we have mastered the nuances of building interactive experiences based on location data. To ensure Glympse PRO will work with most businesses, we have implemented location tracking using the hardware already built into most modern handheld devices. This means small businesses don’t need to purchase dedicated GPS hardware or troubleshoot unresponsive hardware issues. Simply sign up for Glympse PRO, add your technicians, and let Glympse PRO handle the rest.

Glympse PRO is free to use during your trial period. When upgrading to our payment plan, you are not bound to any contract and have the ability to cancel your membership at any time. If you have questions or want to learn more, please refer to our Glympse PRO support page to read our commonly asked questions and view tutorial videos.